Pre-Delivery and Post Collection
To access the Melbourne Exhibition Centre Loading Dock, enter off Normanby Road to the open-air loading dock located along the back of the exhibition centre.
The venue and the conference managers will NOT take responsibility for the clearance of goods through Australian Customs. Exhibitors are responsible for the acceptance of all goods. Neither the venue, the conference managers nor DSV will accept responsibility for the safety of any items delivered in the absence of the exhibitor or their agent. The exception is if you are using DSV for your transportation requirements.
It is the responsibility of the exhibitor to ensure that the goods have arrived. To avoid delays during bump-in, we suggest utilising DSV as your freight company to ensure all goods have been delivered.
All vehicles and couriers delivering material pre-event, or collecting freight post-event, for your exhibition must be directed to the Melbourne Exhibition Centre Loading Dock off Normanby Road. Goods should only be delivered on Tuesday 14 June and a member of your organisation must be in attendance to sign for these items. The exception is if you are using DSV for your transportation requirements. Please advise the conference managers (firstname.lastname@example.org) if you plan to use an alternative freight forward provider.
Ensure ALL goods are correctly labelled (with your booth number and organisation noted). To access the delivery label, please refer to DSV. This will be provided directly to exhibitors — please affix this to each item delivered to/sent from the Melbourne Exhibition Centre. Please advise the conference managers (email@example.com) if you plan to use an alternative freight forward provider
The MCEC, DSV or the conference organisers will not sign or take responsibility for any goods. The exception is if you are using DSV for your transportation requirements.
Onsite Materials – Handling / Forklifts / Trolleys
DSV will be operating a forklift service during bump in and bump out to assist exhibitors requiring forklifts, pallet jacks and flatbed trolleys. Note that charges will apply.
Exhibitors or their stand-builders requiring a forklift during move in or move out must pre-book these services in advance with DSV, indicating this on the Move In and Materials Handling Form. This form must be returned to DSV . Forklift services will be made available to you during your Delivery Window.
Unpacking within the exhibition must take place in your stand area and not in the aisle ways or at another exhibitor’s stand. Aisles must be kept clear at all time.
There will be NO onsite storage facilities for packing materials and boxes. It is recommended that exhibitors consider their storage needs (of packing crates and freight forwarding materials) for the duration of the exhibition. Exhibitors may not leave boxes and packing material in the exhibition display area during the show.
Exhibitors requiring offsite storage during the show, must pre-book these services in advance with DSV by indicating these requirements on the Move In and Materials Handling Form (note that charges apply).